Email triage for trade businesses
Inbox Harbour reads every email that lands in your business inbox, tags what matters — urgent, action needed, awaiting payment — and files it into the right job, customer or supplier folder. Automatically. All day. So the first time you open your email, it's already organised.
Built for plumbers, electricians & small trade firms · Works with Microsoft 365
Tagging
// They're yours to set up: your tags, your colours, your names, your rules.
Filing
Inbox Harbour builds folders around how your business actually runs — then keeps them tidy without being asked.
Setup
You talk to a real human — not a chatbot, not a form. We go through how email flows in and out of your business and what winds you up about it.
Together we decide your tags, your folder structure and what counts as urgent for your trade. No two businesses get the same setup, because no two run the same.
You sign in securely, we switch it on, and your inbox starts sorting itself. Want something changed later? You message a person and it gets changed.
Security
Inbox Harbour connects through Microsoft's own secure sign-in (OAuth 2.0). You grant access on Microsoft's page, not ours — and you can revoke it from your own account at any time, in one click.
Secured by Microsoft sign-in · OAuth 2.0Why bother
Half an hour a day sorting email doesn't sound like much — until it adds up to over three working weeks a year you could've spent on paying jobs.
The alternative is doing it yourself in the evenings, or paying an admin or VA by the hour to do it for you. Inbox Harbour does it around the clock for a flat monthly fee.
Urgent jobs surfaced, invoices chased, every email in its folder. The quiet cost of a messy inbox is the work and money that slips through it.
You still read and reply to your own email — Inbox Harbour just makes sure that when you open it, everything's already tagged, filed and in order of what matters.
Reviews
"Didn't think an inbox service would make much difference honestly, but I'm not scrolling past forty emails to find the one customer who's actually waiting on me anymore. Worth it for that alone."
"Xander talked me through the whole setup and didn't make me feel daft for not knowing what half the folders should be called. Any time I've messaged since with a question he's sorted it same day."
"I used to pay someone a few hours a week just to sit and sort my inbox out. This does the same job, if not better, for a fraction of what I was paying that person, and the support's great — quick to sort any queries I've had."
Pricing
Every feature, every mailbox rule, from day one. No setup fee, no per-user pricing to puzzle over.
Free for your first month, then £20/month. Cancel any time from your Microsoft account settings — no contract, no notice period.
Bring it into harbour
Book a free, no-pressure setup call. We'll look at how your email works now, show you what it'd look like sorted, and you decide from there.
[email protected] · Based on the south coast, serving trade businesses UK-wide